Colleen M. Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, is CMSA President, and Director of Case Management at West Suburban Medical Center, Oak Park, IL.

Address correspondence to Colleen M. Morley, DNP, RN, CCM, CMAC, CMCN, ACM-RN, West Suburban Medical Center, 3 Erie Ct, Oak Park, IL 60302 ([email protected]).

The author reports no conflicts of interest.