Reflections on Case Management—Past, Present, and Future

Vivian Campagna, DNP, RN, CMGT-BC, CCM, ICE-CCP, is the Chief Industry Relations Officer of the Commission for Case Manager Certification (CCMC), the first and largest nationally accredited organization that certifies more than 50,000 professional case managers and disability management specialists with its CCM and CDMS credentials. With more than 30 years of case management experience, Vivian spent much of her professional career in acute care case management before joining the Commission.

Katherine Edwards, MEd, CCM, CDMS, is a commissioner of the CCMC. She is also the Manager of Return to Work and Injury Prevention at UMass Memorial Health/Occupational Injury Care. She has more than 30 years of private and public sector experience in disability management and consulting, workers' compensation case management, and vocational counseling and rehabilitation.

Patricia Kelley Morgan, MS, RN, CCM, MSCC, is a commissioner of the CCMC. She is Clinical Director of Sedgwick's OH Managed Care Organization, which supports employees' safe and timely return to work in Ohio. Sedgwick offers claims administration, managed care, program management, workers' compensation, liability, and other related services.

Address correspondence to Vivian Campagna, DNP, RN, CMGT-BC, CCM, ICE-CCP, Commission for Case Manager Certification, 1120 Rt 73, Ste 200, Mount Laurel, NJ 08054 ([email protected]).

The authors report no conflicts of interest.

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