Amy Black, CAE, is the executive director of the Case Management Society of America (CMSA), the leading case management membership organization. The CMSA facilitates the growth and development of professional case managers across the full health care continuum, promoting high-quality, ethical practice benefitting patients and their families.

Address correspondence to Amy Black, CAE, Case Management Society of America, Parthenon Management Group, LLC, 5034A Thoroughbred Lane, Brentwood, TN 37027 ([email protected]).

The author reports no conflicts of interest.