Optimizing Telehealth Services: A Mixed-Methods Needs Assessment Conducted Among Community Health Center Patients

*Division of General Internal Medicine, Feinberg School of Medicine, Northwestern University, Chicago, IL

†Erie Family Health Centers, Chicago, IL

This work was supported by funding from the Health Resources and Services Administration, Grant Number Q8VCS45437 and, in part, by the National Institutes of Health’s National Institute on Aging, Grant Number P30AG059988. REDCap software is supported by the National Institutes of Health’s National Center for Advancing Translational Sciences, Grant Number UL1TR001422. The opinions expressed in this paper are those of the authors and do not necessarily represent those of the Health Resources and Services Administration or National Institutes of Health.

Findings were presented in an oral abstract for the 2023 Society of General Internal Medicine (SGIM) on May 10–13, 2023.

S.C.B. reports grants from the NIH, Gilead, Merck, Pfizer, Gordon and Betty Moore Foundation, RRF Foundation for Aging, Lundbeck, and Eli Lilly via her institution and personal fees from Gilead, Sanofi, Pfizer, University of Westminster, Lundbeck, and Luto UK outside the submitted work. A.P.P reports grants from Eli Lilly, Merck, Pfizer, Gordon and Betty More Foundation, RRF Foundation for Aging, Lundbeck, and Gilead, and through her institution, and personal fees from Gilead. The remaining authors declare no conflict of interest.

Correspondence to: Allison P. Pack, PhD, MPH, Division of General Internal Medicine, Feinberg School of Medicine, Northwestern University, 750 N. Lake Shore Drive, 10th Floor, Chicago, IL 60611. E-mail: [email protected].

Supplemental Digital Content is available for this article. Direct URL citations are provided in the HTML and PDF versions of this article on the journal's website, www.lww-medicalcare.com.

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