Veterans’ Use of Telehealth for Veterans Health Administration Community Care Urgent Care During the Early COVID-19 Pandemic

*VA HSR&D Center for the Study of Healthcare Innovation, Implementation and Policy, VA Greater Los Angeles Healthcare System, Los Angeles, CA

†Department of Medicine, VA Greater Los Angeles Healthcare System, Los Angeles, CA

‡Department of Medicine, David Geffen School of Medicine at UCLA, Los Angeles, CA

§Department of Health Policy and Management, UCLA Fielding School of Public Health, Los Angeles, CA

∥Department of Emergency Medicine, David Geffen School of Medicine at UCLA, Los Angeles, CA

¶The RAND Corporation, Santa Monica, CA

#Center for Innovation to Implementation, Veterans Affairs Palo Alto Health Care System, Menlo Park, CA

**Department of Emergency Medicine, University of California, San Francisco, CA

‡‡Office of Community Care, Veterans Health Administration, Washington, DC

††Department of Emergency Medicine, Stanford University, Palo Alto, CA

Presented as a VA cyberseminar on December 1, 2021.

This work was funded by the Veterans Health Administration, Health Services Research & Development (# PPO 18-258).

The authors declare no conflict of interest.

Correspondence to: Kristina M. Cordasco, MD, MPH, MSHS, Center for the Study of Health Care Innovation, Implementation & Policy, VA Greater Los Angeles Healthcare System, The University of California, Los Angeles, 11301 Wilshire Boulevard, Mailcode 111G, Los Angeles, CA 90073. E-mail: [email protected].

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Written work prepared by employees of the Federal Government as part of their official duties is, under the U.S. Copyright Act, a “work of the United States Government” for which copyright protection under Title 17 of the United States Code is not available. As such, copyright does not extend to the contributions of employees of the Federal Government.

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