Theresa Brown, nurse and New York Times bestselling writer, is the author of Healing: When a Nurse Becomes a Patient (Algonquin Books, 2022) and The Shift: One Nurse, Twelve Hours, Four Patients' Lives (Algonquin Books, 2015). She is also a contributor to the New York Times and CNN.com. Contact author: [email protected]. The author has disclosed no potential conflicts of interest, financial or otherwise.