Patient-centred care: reality or rhetoric—patients’ experiences at ARV clinics located in public hospitals in KwaZulu-Natal, South Africa

UNAIDS. Global HIV and AIDS statistics-fact sheet. Geneva: UNAIDS; 2020.

Google Scholar 

Bidzha L, Greyling T, Mahabir J. Has South Africa’s investment in public health care improved health outcomes? Cape Town: Economic Research South Africa (ERSA); 2017.

Google Scholar 

Mayosi BM, Benatar SR. Health and health care in South Africa—20 years after Mandela. N Engl J Med. 2014;371:1344–53. https://doi.org/10.1056/NEJMsr1405012.

CAS  Article  PubMed  Google Scholar 

Carmona S, Bor J, Nattey C, et al. Persistent high burden of advanced HIV disease among patients seeking care in South Africa’s National HIV Program: data from a Nationwide Laboratory Cohort. Clin Infect Dis. 2018;66(suppl_2):S111–7. https://doi.org/10.1093/cid/ciy045.

Article  PubMed  PubMed Central  Google Scholar 

Meyer-Rath G, Johnson LF, Pillay Y, et al. Changing the South African national antiretroviral therapy guidelines: the role of cost modelling. PLoS ONE. 2017;12(10): e0186557. https://doi.org/10.1371/journal.pone.0186557.

CAS  Article  PubMed  PubMed Central  Google Scholar 

Meintjes G, Kerkhoff AD, Burton R, et al. HIV-related medical admissions to a South African district hospital remain frequent despite effective antiretroviral therapy scale-up. Medicine. 2015;94(50): e2269. https://doi.org/10.1097/MD.0000000000002269.

CAS  Article  PubMed  PubMed Central  Google Scholar 

Bor J, Tanser F, Newell ML, Bärnighausen T. In a study of a population cohort in South Africa, HIV patients on antiretrovirals had nearly full recovery of employment. Health Aff. 2012;31(7):1459–69.

Article  Google Scholar 

Mulqueeny DM, Taylor M. Patients’ recommendations for a patient-centred public antiretroviral therapy programme in eThekwini, KwaZulu-Natal. S Afr J HIV Med. 2017;18(1): a677. https://doi.org/10.4102/sajhivmed.v18i1.677.

Article  Google Scholar 

Meyer JC, Schellack N, Stokes J, Lancaster R, Zeeman H, Defty D, Godman B, Steel G. Ongoing initiatives to improve the quality and efficiency of medicine use within the public healthcare system in South Africa; a preliminary study. Front Pharmacol. 2017. https://doi.org/10.3389/fphar.2017.00751.

Article  PubMed  PubMed Central  Google Scholar 

Simms V, Higginson IJ, Harding R. Integration of palliative care throughout HIV disease. Lancet Infect Dis. 2012;12(7):571–5.

Article  Google Scholar 

Van Dyk A. HIV and AIDS, education, care and counselling. A multidisciplinary approach. 5th ed. Cape Town: CTP Printers; 2012.

Google Scholar 

Ndou TV, Maputle SM, Risenga PR. HIV-positive patients’ perceptions of care received at a selected antiretroviral therapy clinic in Vhembe district, South Africa. Afr J Prim Health Care Fam Med. 2016;8(2):2071–928.

Article  Google Scholar 

Etoori D, Wringe A, Kabudula C, Whiteson RJ, Rice B, Gomez-Olive FX, Reniers G. Misreporting of patient outcomes in the South African national HIV treatment database: consequences for programme planning, monitoring, and evaluation. Front Public Health. 2020. https://doi.org/10.3389/fpubh.2020.00100.

Article  PubMed  PubMed Central  Google Scholar 

Grocott A, McSherry W. The patient experience: informing practice through identification of meaningful communication from the patient’s perspective. Healthcare. 2018;6(1):26. https://doi.org/10.3390/healthcare6010026.

Article  PubMed Central  Google Scholar 

Doyle C, Lennox L, Bell D. A systematic review of evidence of the links between patient experience and clinical safety and effectiveness. BMJ Open. 2013;3: e001570. https://doi.org/10.1136/bmjopen-2012-001570.

Article  PubMed  PubMed Central  Google Scholar 

Creswell JW. Qualitative inquiry and research design: choosing among five approaches. 3rd ed. Thousand Oaks: Sage; 2013.

Google Scholar 

Palinkas LA, Horwitz SM, Green CA, Wisdom JP, Duan N, Hoagwood K. Purposeful sampling for qualitative data collection and analysis in mixed method implementation research. Adm Policy Ment Health. 2015;42(5):533–44. https://doi.org/10.1007/s10488-013-0528-y.

Article  PubMed  PubMed Central  Google Scholar 

Oben P. Understanding the patient experience: a conceptual framework. J Patient Exp. 2020. https://doi.org/10.1177/2374373520951672.

Article  PubMed  PubMed Central  Google Scholar 

Kilanowski JF. Breadth of the socio-ecological model. J Agromedicine. 2017;22(4):295–7. https://doi.org/10.1080/1059924X.2017.1358971.

Article  Google Scholar 

Kheswa JG. Exploring the factors and effects of non-adherence to antiretroviral treatment by people living with HIV/AIDS. Indo Pac J Phenomenol. 2017;17(1):1–11. https://doi.org/10.1080/20797222.2017.1280923.

Article  Google Scholar 

Bezabhe WM, Chalmers L, Bereznicki LR, Peterson GM. Adherence to antiretroviral therapy and virologic failure: a meta-analysis. Medicine. 2016;95(15): e3361. https://doi.org/10.1097/MD.0000000000003361.

CAS  Article  PubMed  PubMed Central  Google Scholar 

Moomba K, Van Wyk B. Social and economic barriers to adherence among patients at Livingstone General Hospital in Zambia. Afr J Prim Health Care Fam Med. 2019;11(1):e1–6. https://doi.org/10.4102/phcfm.v11i1.1740.

Article  PubMed  Google Scholar 

Iacob SA, Iacob DG, Jugulete G. Improving the adherence to antiretroviral therapy, a difficult but essential task for a successful HIV treatment-clinical points of view and practical considerations. Front Pharmacol. 2017;8:831. https://doi.org/10.3389/fphar.2017.00831.

CAS  Article  PubMed  PubMed Central  Google Scholar 

Wilkinson L, Duvivier H, Patten G, et al. Outcomes from the implementation of a counselling model supporting rapid antiretroviral treatment initiation in a primary health care clinic in Khayelitsha, South Africa. S Afr J HIV Med. 2015;16(1):7. https://doi.org/10.4102/sajhivmed.v16i1.367.

Article  Google Scholar 

Mukumbang FC, Van Wyk B, Van Belle S, Marchal B. ‘At this [adherence] club, we are a family now’: a realist theory-testing case study of the antiretroviral treatment adherence club, South Africa. South Afr J HIV Med. 2019;20(1):a922. https://doi.org/10.4102/sajhivmed.v20i1.92.

Article  Google Scholar 

Damulak PP, Ismail S, Abdul Manaf R, Mohd Said S, Agbaji O. Interventions to improve adherence to antiretroviral therapy (ART) in Sub-Saharan Africa: an updated systematic review. Int J Environ Res Public Health. 2021;18:2477. https://doi.org/10.3390/ijerph18052477.

CAS  Article  PubMed  PubMed Central  Google Scholar 

Dapaah JM, Senah KA. HIV/AIDS clients, privacy, and confidentiality; the case of two health centres in the Ashanti Region of Ghana. BMC Med Ethics. 2016;17:41. https://doi.org/10.1186/s12910-016-0123-3.

Article  PubMed  PubMed Central  Google Scholar 

Azia IN, Mukumbang FC, Van Wyk B. Barriers to adherence to antiretroviral treatment in a regional hospital in Vredenburg, Western Cape, South Africa. South Afr J HIV Med. 2016;17(1):a476. https://doi.org/10.4102/sajhivmed.v17il.476.

Article  Google Scholar 

Balasundaram A, Sarkar S, Hamide A, Lakshminarayanan S. Socioepidemiologic profile and treatment-seeking behaviour of HIV/AIDS patients in a tertiary-care hospital in South India. J Health Popul Nutr. 2014;32(4):587–94.

PubMed  PubMed Central  Google Scholar 

Maskew M, Brennan AT, Westreich D, McNamara L, MacPhail AP, Fox MP. Gender Differences in mortality and CD4 count response among virally suppressed HIV-positive patients. J Womens Health. 2013;22(2):113–20. https://doi.org/10.1089/jwh.2012.3585.

Article  Google Scholar 

Harris B, Eyles J, Penn-Kekana L, Thomas L, Goudge J. Adverse or acceptable: negotiating access to a post-apartheid health care contract. Glob Health. 2014;10:35. https://doi.org/10.1186/1744-8603-10-35.

Article  Google Scholar 

Molina-Mula J, Gallo-Estrada J. Impact of nurse-patient relationship on quality of care and patient autonomy in decision-making. Int J Environ Res Public Health. 2020;17(3):835. https://doi.org/10.3390/ijerph17030835.

Article  PubMed Central  Google Scholar 

Layne DM, Nemeth LS, Mueller M, Martin M. Negative behaviors among healthcare professionals: relationship with patient safety culture. Healthcare. 2019;7(1):23. https://doi.org/10.3390/healthcare7010023.

Article  PubMed Central  Google Scholar 

Mannava P, Durrant K, Fisher J, et al. Attitudes and behaviours of maternal health care providers in interactions with clients: a systematic review. Global Health. 2015;11:36. https://doi.org/10.1186/s12992-015-0117-9.

CAS  Article  PubMed  PubMed Central  Google Scholar 

George A, Blaauw D, Thompson J, et al. Doctor retention and distribution in post-apartheid South Africa: tracking medical graduates (2007–2011) from one university. Hum Resour Health. 2019;17:100. https://doi.org/10.1186/s12960-019-0439-4.

Article  PubMed  PubMed Central  Google Scholar 

Mahlangu K, Modjadji P, Madiba S. The nutritional status of adult antiretroviral therapy recipients with a recent HIV diagnosis; a cross-sectional study in primary health facilities in Gauteng, South Africa. Healthcare. 2020;8(3):290. https://doi.org/10.3390/healthcare8030290.

Article  PubMed Central  Google Scholar 

Mntlangula MN, Khuzwayo N, Taylor M. Nurses perceptions about their behavioural counselling for HIV/AIDS, STIs and TB in eThekwini Municipality clinics KwaZulu-Natal, South Africa. Health SA Gesondheid. 2017;22:52–60. https://doi.org/10.1016/j.hsag.2016.09.001.

Article  Google Scholar 

Dewing S, Mathews C, Schaay N, Cloete A, Louw J, Simbayi L. “It’s important to take your medication everyday okay?” An evaluation of counselling by lay counsellors for ARV adherence support in the Western Cape, South Africa. AIDS Behav. 2013;17(1):203–12. https://doi.org/10.1007/s10461-012-0211-4.

CAS  Article  PubMed  Google Scholar 

Resnicow K, McMaster F. Motivational Interviewing: moving from why to how with autonomy support. Int J Behav Nutr Phys Act. 2012;9:19. https://doi.org/10.1186/1479-5868-9-19.

Article  PubMed  PubMed Central  Google Scholar 

Yen PY, Kellye M, Lopetegui M, et al. Nurses’ time allocation and multitasking of nursing activities: a time motion study. AMIA Annu Symp Proc. 2018;2018:1137–46.

PubMed  PubMed Central  Google Scholar 

Mickan S, Tilson JK, Atherton H, et al. Evidence of effectiveness of health care professionals using handheld computers; a scoping review of systematic reviews. J Med Internet Res. 2013;15(10): e212.

Article 

留言 (0)

沒有登入
gif