1. Gopichandran, V, Wouters, E, Chetlapalli, SK. Development and validation of a socioculturally competent trust in physician scale for a developing country setting. BMJ Open. 2015;5(4):e007305.
Google Scholar | Crossref | Medline2. Caterinicchio, RP . Testing plausible path models of interpersonal trust in patient-physician treatment relationships. Soc Sci Med Part A: Med Psychol Med Sociol. 1979;13(1):81‐99.
Google Scholar | Crossref3. Tucker, JD, Wong, B, Nie, J-B, Kleinman, A. Rebuilding patient–physician trust in China. The Lancet. 2016;388(10046):755.
Google Scholar | Crossref | Medline4. Ozawa, S, Walker, D. Comparison of trust in public vs private health care providers in rural Cambodia. Health Policy Plan. 2011;26(suppl_1):20‐9.
Google Scholar | Crossref5. Anderson, LA, Dedrick, RF. Development of the trust in physician scale: a measure to assess interpersonal trust in patient-physician relationships. Psychol Rep. 1990;67(3_suppl):1091‐100.
Google Scholar | SAGE Journals | ISI6. Thom, DH, Campbell, B. Fotlg INALRESEARCH patient-physician trust: an exploratory study. J Fam Pract. 1997;44(2):169.
Google Scholar | Medline | ISI7. Rainie, L . Internet, broadband, and cell phone statistics. Washington, DC: Pew Internet & American Life Project; 2010.
Google Scholar8. Sun, N, Rau, P-LP. Barriers to improve physician–patient communication in a primary care setting: perspectives of Chinese physicians. Health Psychol Behav Med. 2017;5(1):166‐76.
Google Scholar | Crossref9. Rolfe, A, Cash-Gibson, L, Car, J, Sheikh, A, McKinstry, B. Interventions for improving patients’ trust in doctors and groups of doctors. Cochrane Database Syst Rev. 2014;4(3):CD004134.
Google Scholar10. Ward, P . Trust and communication in a doctor-patient relationship: a literature review. Arch Med. 2018;3(3):36.
Google Scholar11. Stewart, MA . Effective physician-patient communication and health outcomes: a review. CMAJ. 1995;152(9):1423.
Google Scholar | Medline | ISI12. Farin, E, Gramm, L, Kosiol, D. Development of a questionnaire to assess communication preferences of patients with chronic illness. Patient Educ Couns. 2011;82(1):81‐8.
Google Scholar | Crossref | Medline13. Farin, E, Gramm, L, Schmidt, E. Taking into account patients’ communication preferences: instrument development and results in chronic back pain patients. Patient Educ Couns. 2012;86(1):41‐8.
Google Scholar | Crossref | Medline14. Ullrich, A, Hauer, J, Farin, E. Communication preferences in patients with fibromyalgia syndrome: descriptive results and patient characteristics as predictors. Patient Prefer Adherence. 2014;8:135.
Google Scholar | Crossref | Medline15. Claramita, M, Utarini, A, Soebono, H, Van Dalen, J, Van der Vleuten, C. Doctor–patient communication in a Southeast Asian setting: the conflict between ideal and reality. Adv Health Sci Educ. 2011;16(1):69‐80.
Google Scholar | Crossref | Medline16. Moore, M . What does patient-centred communication mean in Nepal? Med Educ. 2008;42(1):18‐26.
Google Scholar | Crossref | Medline17. Adamson, K, Bains, J, Pantea, L, Tyrhwitt, J, Tolomiczenko, G, Mitchell, T. Understanding the patients’ perspective of emotional support to significantly improve overall patient satisfaction. Healthc Q. 2012;15(4):63‐9.
Google Scholar | Crossref | Medline18. Benko, LB . Emotional rescue. Mod Healthc. 2003;33(26):12.
Google Scholar19. Molazem, Z, Ghadakpour, S. What are the most important emotional needs of patients in Iran? Arch Sci. 2013;66(3):271‐8.
Google Scholar20. Moin, A, Davaty, A, Jahangard, Z. Evaluation of patients’ satisfaction from patient-physician communication and factors influencing it among outpatients of Tehran’ hospitals. J Med Ethics Hist Med. 2019;12(1):276‐86.
Google Scholar21. Levinson, W, Lesser, CS, Epstein, RM. Developing physician communication skills for patient-centered care. Health Aff. 2010;29(7):1310‐8.
Google Scholar | Crossref | ISI22. Neuliep, JW . Intercultural communication: A contextual approach. Sage Publications, Incorporated; St. Norbert College. 2020.
Google Scholar23. Rocque, R, Leanza, Y. A systematic review of patients’ experiences in communicating with primary care physicians: intercultural encounters and a balance between vulnerability and integrity. PloS One. 2015;10(10).
Google Scholar | Crossref24. Sheikhtaheri, A, Sadeqi-Jabali, M, Hashemi-Dehaghi, Z. Physicians’ perspectives on causes of health care errors and preventive strategies: a study in a developing country. Iran J Public Health. 2018;47(5):720.
Google Scholar | Medline25. Chegini, Z, Janati, A, Babaie, J, Pouraghaei, M. The role of patients in the delivery of safe care in hospital: study protocol. J Adv Nurs. 2019;75(9):1‐9.
Google Scholar | Crossref | Medline26. Chegini, Z, Arab-Zozani, M, Janati, A. Patient and health professional perspectives about engaging patients in addressing patient safety: a systematic review protocol. Open Access Macedonian J Med Sci. 2019;7(9):1561‐5.
Google Scholar | Crossref | Medline27. Chan, DS, Callahan, CW, Hatch-Pigott, VB, Lawless, A, Proffitt, HL, Manning, NE, et al. Internet-based home monitoring and education of children with asthma is comparable to ideal office-based care: results of a 1-year asthma in-home monitoring trial. Pediatrics. 2007;119(3):569‐78.
Google Scholar | Crossref | Medline | ISI28. Amery, H, Panahi, M, Jafari, A, Khalafi, A, Alizadeh, H, Abbaspour, R. The reasons of private hospital selection by patients in Yazd province for treatment. J Torbat Heydariyeh Univ Med Sci. 2013;1(3):37‐43.
Google Scholar29. Torabipour, A, Gharacheh, L, Lorestani, L, Salehi, R. Comparison of responsiveness level in Iranian public and private physiotherapy clinics: a cross-sectional multi-center study. Mater Sociomed. 2017;29(3):172‐5.
Google Scholar | Crossref | Medline30. Mosadeghrad, AM . Patient choice of a hospital: implications for health policy and management. Int J Health Care Qual Assur. 2014;27(2):152‐64.
Google Scholar | Crossref | Medline31. Rahimpour, L, Garousi, S, Maghsoodi, S. Trust in physician, satisfaction with physician and their relationship among diabetic patients in Kerman, Iran. J Res Health. 2018;8(4):373‐81.
Google Scholar | Crossref32. Zhao, D-H, Rao, K-Q, Zhang, Z-R. Patient trust in physicians: empirical evidence from Shanghai, China. Chin Med J. 2016;129(7):814.
Google Scholar | Crossref | Medline33. Kraetschmer, N, Sharpe, N, Urowitz, S, Deber, RB. How does trust affect patient preferences for participation in decision-making? Health Expect. 2004;7(4):317‐26.
Google Scholar | Crossref | Medline | ISI34. Jones, DE, Carson, KA, Bleich, SN, Cooper, LA. Patient trust in physicians and adoption of lifestyle behaviors to control high blood pressure. Patient Educ Couns. 2012;89(1):57‐62.
Google Scholar | Crossref | Medline | ISI35. Lord, K, Ibrahim, K, Kumar, S, Rudd, N, Mitchell, A, Symonds, P. Measuring trust in healthcare professionals—a study of ethnically diverse UK cancer patients. Clin Oncol. 2012;24(1):13‐21.
Google Scholar | Crossref36. Imam, SZ, Syed, KS, Ali, SA, Ali, SU, Fatima, K, Gill, M, et al. Patients’ satisfaction and opinions of their experiences during admission in a tertiary care hospital in Pakistan—a cross sectional study. BMC Health Serv Res. 2007;7(1):161.
Google Scholar | Crossref | Medline37. Du, L, Xu, J, Chen, X, Zhu, X, Zhang, Y, Wu, R, et al. Rebuild doctor–patient trust in medical service delivery in China. Sci Rep. 2020;10(1):21956.
Google Scholar | Crossref | Medline38. Epstein, RM, Franks, P, Fiscella, K, Shields, CG, Meldrum, SC, Kravitz, RL, et al. Measuring patient-centered communication in patient–physician consultations: theoretical and practical issues. Soc Sci Med. 2005;61(7):1516‐28.
Google Scholar | Crossref | Medline | ISI39. Pellegrini, CA . Trust: the keystone of the patient-physician relationship. J Am Coll Surg. 2017;224(2):95‐102.
Google Scholar | Crossref | Medline40. Epstein, RM, Street, RL. Patient-centered communication in cancer care: promoting healing and reducing suffering. 2007.
Google Scholar | Crossref41. Gopichandran, V, Chetlapalli, SK. Factors influencing trust in doctors: a community segmentation strategy for quality improvement in healthcare. BMJ Open. 2013;3(12):e004115.
Google Scholar | Crossref | Medline42. Croker, JE, Swancutt, DR, Roberts, MJ, Abel, GA, Roland, M, Campbell, JL. Factors affecting patients’ trust and confidence in GPs: evidence from the English national GP patient survey. BMJ Open. 2013;3(5):e002762.
Google Scholar | Crossref | Medline43. Hall, MA, Dugan, E, Zheng, B, Mishra, AK. Trust in physicians and medical institutions: what is it, can it be measured, and does it matter? Milbank Q. 2001;79(4):613‐39.
Google Scholar | Crossref | Medline | ISI44. Tabrizi, J, Saadati, M, Sadeghi Bazargani, H, Abedi, L, Alibabayee, R. Iranian Public trust in health services: evidence from Tabriz. Islamic Republic of Iran. EMHJ. 2016;22(10):713‐8.
Google Scholar45. Hardie, EA, Critchley, CR. Public perceptions of Australia’s doctors, hospitals and health care systems. Med J Aust. 2009;190(2):102‐3.
Google Scholar | Crossref46. Ward, PR, Rokkas, P, Cenko, C, Pulvirenti, M, Dean, N, Carney, S, et al. A qualitative study of patient (dis)trust in public and private hospitals: the importance of choice and pragmatic acceptance for trust considerations in South Australia. BMC Health Serv Res. 2015;15(1):297.
Google Scholar | Crossref | Medline | ISI47. Govier, T . Dilemmas of trust. Montreal: McGill-Queen’s Press-MQUP; 1998.
Google Scholar