Philips has launched a new store for business, which enables dental professionals 24/7 access to product information, and the ability to order products at any time. The webshop also provides real time product availability data, and allows healthcare professionals to track any current orders.
Customers will receive an automatic 2% discount on products ordered on the Ecommerce platform compared with ordering elsewhere. On the site, dental professionals can review the Philips range in their own time, and create shopping lists, utilising order history functionality for ease. For the first time, healthcare professionals also can pay online via credit card, rather than having to call a sales member.
The Philips Ecommerce Store is the only place where dental professionals can order trial product units, and Philips will also be releasing exclusive products, only available via the online store. The shop's technology provides recommendations for other products designed to complement items healthcare professionals have ordered.
The webshop provides a better customer journey: Items will arrive in 3-5 working days, and specific delivery days can be requested. Invoices and statements are available to view online for the first time.
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