Low-value care generally refers to healthcare measures that do not have evidential support, involve dangers that are greater than their advantages, are not cost-effective or do not conform to the patient’s values and preferences.1,2 Low-value care is widespread in clinical practice and includes examples such as the misuse of medications, routine dressing changes, and unnecessary vitamin testing. A previous study reported that almost a third of patients receive healthcare services that evidence suggests are unneeded, inefficient or potentially hazardous.3 Over 500 low-value care lists have been released by the Choosing Wisely campaign.4 Similarly, the Do-not-do database was produced by the National Institute for Health and Care Excellence.5 Studies from Australia, the United States (USA) and the Netherlands identified 156, 146 and 1,366 low-value practices, respectively.6–8 Low-value care takes up healthcare personnel’s time, hinders the delivery of high-value care, causes physical and psychological harm to patients and increases the economic burden on the healthcare system.9,10 Low-value care is estimated to cost between $760 billion and $935 billion in nations such as the USA, approximately 25% of overall healthcare spending.11
Therefore, it is important to reduce the prevalence of low-value care. However, an obvious decline in the use of low-value care has not been observed because reducing low-value care is difficult.12 The difficulties involved in frequently changing long-standing routines can be made more difficult by normal routine, egos and inertia. In addition, reductions in low-value care are influenced by healthcare personnel, patients, family caregivers, and policymakers.13,14 A previous review of studies on reducing low-value care primarily focused on understanding patients' perceptions.13 In contrast to patients, healthcare personnel are the initiators and executors of care measures, and understanding their perspectives is essential for identifying low-value care and the barriers and facilitators that influence the reduction of low-value care, as well as developing effective intervention strategies to reduce low-value care.14 To date, no reviews have combined findings on the perceptions of healthcare personnel regarding reducing low-value care. Therefore, the objective of this study was to gain a comprehensive understanding of healthcare personnel’s perceptions regarding the reduction of low-value care. Specifically, this study aimed to describe healthcare personnel’s perceptions on identifying low-value care, the influence factors about reducing low-value care, and effect intervention strategies to reduce low-value care. This healthcare personnel perspective will provide a useful alternative in explaining the low value care in the health care system. In the current study, scoping review methods were used to comprehensively research the study to better know the current perspectives of healthcare personnel for decreasing low-value care. We chose a scoping review approach because it offers the best option for combining and mapping data from a number of studies, which is anticipated to be substantial and diverse.
Methods Overview and DefinitionsWe developed the methods under the Joanna Briggs Institute Methodology for Scoping Reviews’ guidance.15 The protocol of this scoping review was registered in the Open Science Framework. The reporting in this scoping review was governed by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews (PRISMA-ScR) checklist.16
Considering the concept analysis, the operational definition of “low-value care” was developed to refer to treatments, medical tests or nursing interventions that satisfy any of the listed criteria: that is, they are ineffective, almost ineffective, risks exceed benefits, are not cost-effective or do not conform to the values and preferences of patients.2,17 This is a broad definition that incorporates four aspects that are typically employed when considering the value of care (efficacy, safety, cost, and values and preferences).
Data Sources and SearchesPubMed, ProQuest and CINAHL electronic databases were searched. The search strategies (Supplementary File 1) were developed with the help of an experienced senior librarian. And then another librarian critically evaluated those search strategies using the Peer Review of Electronic Search Strategies criteria.18 Search terms included medical subject headings (MeSH), keywords and synonyms pertinent to three core themes: healthcare personnel, perceptions and low-value care. Because terminology can be complicated, the most frequently used terms in current scientific research were used to identify the low-value care literature (eg, de-adoption, de-implement, inappropriate, unnecessary and overuse).19 These purposefully broad search phrases reflect the lack of a taxonomy of terms used to describe low-value care acceptable to all parties. This scoping review focused on articles published from inception to 13th September 2023. The initial search was conducted on 5th February 2023, with an update performed on 13th September 2023. We also scanned the grey literature to ensure the comprehensiveness of the reviewed studies, including Open Grey, Mednar and Choosing Wisely. The reference lists from the included studies were searched for additional studies, and subject matter specialists were consulted.
Citation Selection and ScreeningStudies were included if they referred to the healthcare personnel’s perceptions related to reducing low-value care and were published in English. Because this is a scoping review, we aimed to grasp the complete breadth of research on healthcare personnel’s perceptions of reducing low-value care. Therefore, there was no limitation based on study design. All study types, including quantitative and qualitative research, were included. Studies that lacked full text were excluded.
All search results were imported into Endnote (version X9). After removing duplicates, two reviewers (A, B) independently reviewed the eligible studies in two phases using Endnote. Each reference was subjected to first screening, during which two reviewers screened the citation’s title and abstract to decide if it qualified to acquire and review full text. Studies that satisfied the eligibility requirements or were ambiguous (partially satisfied them) continued to level two screening, where both researchers examined each citation’s complete text to assess eligibility. If the citation was rejected, the specific justification was noted. Studies without abstracts were subjected to title/abstract screening to determine their eligibility. If the title seemed pertinent, the study moved on to full text review. Discrepancies in these processes were clarified through conversation or consultation with the third researcher (C). A similar screening process was performed on the reference lists of the included studies, first by title and abstract, and then by the entire text separately.
Data Extraction and SynthesisTwo reviewers (A, B) independently extracted data from all included studies using a self-designed form that had been validated using a randomly selected five studies. The reviewers moved on to comprehensive data extraction once data had been reliably abstracted (κ=0.8).20 The extracted information mainly included study general information (ie author, year, country, sample and design), the low-value care involved (eg medication overuse, unnecessary tests), the clinical setting (eg hospital, primary care, community care, nursing homes) and the main finding related to healthcare personnel’s perceptions. Considering the purpose of this study, only the data related to perceptions were extracted when the article contents contained perceptions and behaviour. In addition, only healthcare personnel’s perceptions were extracted when the article contents contained perceptions from healthcare personnel and others.
Process of De-adoption Framework,21 Theoretical Domains Framework (TDF)22 and the Cochrane Effective Practice and Organization of Care (EPOC) taxonomy23 (Table 1) were used to guide the data synthesis of healthcare personnel’s perceptions. First, we mapped the main findings of the included studies onto the Process of De-adoption Framework21 to capture the content of low-value care on which the healthcare personnel were focused (eg identifying low-value care, identifying barriers and facilitators of reducing low-value care and identifying intervention strategies to reduce low-value care). The identified barriers and facilitators were then mapped into the relevant TDF domains (eg knowledge, skills, environmental context and resources).22 Finally, the identified intervention strategies to reduce low-value care based on the healthcare personnel’s perceptions were mapped into the EPOC taxonomy framework (eg education, organisational culture, and length of consultation).23
Table 1 Conceptual Frameworks for Data Synthesis
Included studies did not perform quality assessment because it was believed that given that this was a scoping review in which a high number of diverse studies were expected and wanted, it was unlikely to generate the type of relevant information that it would for a more focused systematic review.
Patient and Public InvolvementIt was not appropriate to involve patients or the public in the design, or conduct, or reporting, or dissemination plans of our review.
Results Citation SelectionThe searches identified 11,042 studies in the electronic sources and grey literature (Figure 1). A total of 8,409 studies without replacement were reviewed after duplicates were eliminated; of these, 99 studies moved on to full text review for inclusion and 31 studies were included. The lack of attention paid to low-value care and healthcare personnel’s perceptions were the most frequent justifications for removing studies at the phase of full-text review. Six new studies were identified during the screening of reference lists for included studies and contact with subject matter specialists, and included in the final review, which resulted in a total of 37 included studies.24–60
Figure 1 Study selection flow diagram.
General Characteristics of the Included StudiesThe detailed information of the included literature is shown in Table 2. The 37 included studies were published from 2011 to 2022. Of the included studies, the largest number were conducted in the USA (n = 15), followed by Spain (n = 5) and Israel (n = 5). The included studies covered a variety of research designs with quantitative (n = 23), qualitative (n = 13) and mixed (n = 1) research methodologies. Most studies (n = 19) focused on a general sense of low-value care, with eight focusing on low-value tests and five on misused medications. The location of included studies was mainly within the inpatient hospital (n = 15) and primary care (n = 8) settings. Most of the included studies focused on described physicians’ (n = 13) or nurses’ (n = 13) perceptions about reducing low-value care. Two studies exclusively focused on the perspectives of clinical leaders and one study examined pharmacists’ perspectives. The remaining eight studies described the perspectives about low-value care from several healthcare personnel, including physicians, anaesthetists and nurses.
Table 2 Characteristics of the Included Studies in the Review (n = 37)
Healthcare Personnel’s Perceptions Regarding Reducing Low-Value CareFigure 2 provides an overview of healthcare personnel’s perceptions regarding the reduction of low-value care based on the included studies. Table 3 shows healthcare personnel’s perceptions regarding reducing low-value care of the included studies in detail. According to the Process of De-adoption Framework, 12 of the included studies described healthcare personnel’s perceptions regarding identifying low-value care, 34 studies described healthcare personnel’s perceptions regarding the barriers and facilitators of reducing low-value care, and 18 studies described healthcare personnel’s perceptions regarding intervention strategies to reduce low-value care. After mapping the identified barriers and facilitators to the TDF, “knowledge” was the most common determinant of reducing low-value care (n = 17), followed by “environmental context and resources” (n = 16) and “social influences” (n = 15). After intervention strategies to reduce low-value care were classified by EPOC taxonomy, the most commonly discussed intervention strategies to reduce low-value care were “education” (n = 14), followed by “length of consultation” (n = 4) and “organisational culture” (n = 3).
Table 3 Healthcare Personnel’s Perceptions in Low-Value Care (n = 37)
Figure 2 Classification of included studies according to the conceptual framework.
DiscussionThis scoping review provides a comprehensive synthesis of healthcare personnel’s perspectives on the reduction of low-value care. Over the past 10 years, the necessity and significance of reducing low-value care in the healthcare system has received increasing support from healthcare personnel and policymakers.61 However, reducing low-value care is difficult and complicated. Previous studies in the USA, Spain, Israel, and other countries, both quantitative and qualitative, have investigated this issue.24–60 Thirty-seven studies24–60 were identified in the current review, most of which were published within the last 10 years. Among the host countries, the largest number of studies were conducted in the USA. This pattern may be related to the American Board of Internal Medicine’s Choosing Wisely campaign, which was launched 10 years ago62 and has been supported by other countries.63 Hence, the number of relevant studies of healthcare personnel’s perceptions regarding low-value care has grown over time.
The current review indicates that healthcare personnel’s perceptions regarding low-value care have focused on identifying low-value care, barriers and facilitators for reducing low-value care and intervention strategies to reduce low-value care. This review revealed that most studies focused on identifying influence factors for reducing low-value care. The current review revealed that “knowledge” and “environmental context and resources” were the most common barriers to reducing low-value care according to healthcare personnel’s perceptions. A similar finding was reported in a previous study,64 which aimed to assess the determinants of reducing low-value care. The knowledge domain can be explained by the fact that healthcare personnel lack the knowledge needed to identify low-value care and know the risk of low-value care. Although some countries have recognised the harm of low-value care since the Choosing Wisely campaign launched, awareness of low-value care among healthcare personnel is still insufficient. Thus, research on low-value care is still in its early stages and should be further advanced in the future. Additionally, although some low-value care practices are included in the Choosing Wisely lists, there is a lack of relevant measurement tools to assist healthcare personnel in accurately identifying low-value care. Future research on low-value care should adopt a multi-perspective approach to address these gaps. In our review, environmental context and resources are also common barriers to reducing low-value care. The environmental context of defensive medicine has been described as a driver of implementing low-value care and was noted by healthcare personnel as influencing their behaviour in the studies included in our review. A lack of time in consultation with patients is also an important issue regarding environmental context and resources in our review. In our review, perceptions of barriers to reducing low-value care varied between different types of healthcare personnel. Nurses were more likely than doctors to identify “social/professional role and identity” as a key barrier (see Tables 2 and 3). This may be attributed to the relatively lower professional boundaries that nurses face compared to doctors, leading nurses to experience greater challenges in the process of reducing low-value care. In contrast, doctors were more likely to cite “social influences” as a barrier (see Tables 2 and 3). This could be due to the greater external pressures that doctors face, such as patient expectations and group norms, which sometimes necessitate defensive or overuse practices. Consequently, doctors may perceive poor “social influences” as a more significant barrier to reducing low-value care.
In the studies included in this review,24–60 “education” was commonly identified as an effective intervention strategy by healthcare personnel, whether doctors or nurses, to reduce low-value care. The Cochrane review65 of the effects of continuing education on professional practice and health outcomes also showed that compared with no intervention, educational meetings as the main component of an intervention probably slightly improve professional practice. Educational meetings may improve compliance with desired practice to a greater extent than other kinds of behaviour change interventions. In our review, healthcare personnel also identified extended consultation times and the development of an organizational culture as effective intervention strategies for reducing low-value care. However, an important question remains: should education be combined with other strategies, and if so, how? Currently, approaches such as the Multiphase Optimization Strategy (MOST) offer a method for combining and evaluating intervention strategies by optimizing the delivery of active program components within an optimal portfolio. Thus, further research is needed to explore how different strategies can be integrated and applied effectively.
Strengths and LimitationsThe results of this review influence ongoing and upcoming programmes that aim to understand and reduce low-value care. Future researchers and clinical managers should focus on addressing these barriers to reducing low-value care summarised in this scoping review. The effective intervention strategies identified from healthcare personnel’s perceptions in this review should also attract the attention of future researchers. To determine which intervention strategies for reducing low-value care are most likely to succeed, it is necessary for empirical researchers to evaluate intervention strategies for identifying potential low-value care and thereby identify the best strategies.
Although medical librarians help to perform our electronic database search meticulously, some relevant studies were likely to have been overlooked. This could have occurred because the search was limited to English-language sources and there were no MeSH phrases to help search low-value care research, which necessitated via means of numerous relevant synonyms and related terms.
ConclusionsSome previous studies have explored healthcare personnel’s perceptions regarding reducing low-value care. According to current research, healthcare personnel’s perceptions are focused on identifying low-value care, barriers and facilitators to reducing low-value care and intervention strategies to reduce low-value care. Education and changing the length of consultation and organisational culture are potential main effect intervention strategies to address the main barriers to reducing low-value care (eg lack of knowledge, lack of environmental context and resources, social influences). Future research should develop and implement appropriate intervention strategies to reduce low-value care according to healthcare personnel’s perceptions.
Author ContributionsAll authors made a significant contribution to the work reported, whether that is in the conception, study design, execution, acquisition of data, analysis and interpretation, or in all these areas; took part in drafting, revising or critically reviewing the article; gave final approval of the version to be published; have agreed on the journal to which the article has been submitted; and agree to be accountable for all aspects of the work.
FundingThere is no funding to report.
DisclosureThe authors declare that they have no conflicts of interest.
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