Health Circuit: a practice-proven adaptive case management approach for innovative healthcare services

Abstract

Digital health tools may facilitate care continuum. However, enhancement of digital aid is imperative to prevent information gaps or redundancies, as well as to facilitate support of flexible care plans. The study presents Health Circuit, a digital health tool with an adaptive case management approach and analyses its healthcare impact, as well as its usability (SUS) and acceptability (NPS) by healthcare professionals and patients. In 2018-19, an initial prototype of Health Circuit was tested in a cluster randomized clinical pilot (n=100) in patients with high risk for hospitalization (Study I). In 2021, a pilot version of Health Circuit was evaluated in 104 high risk patients undergoing prehabilitation before major surgery (Study II). In study I, Health Circuit resulted in reduction of emergency room visits [4 (13%) vs 7 (44%)] and enhanced patients empowerment (p<0.0001) and showed good acceptabil-ity/usability scores (NPS 31 and SUS 54/100). In Study II, NPS scored 40 and SUS 85/100. The acceptance rate was also high (mean score of 8.4/10). Health Circuit showed potential for healthcare value generation, good both acceptability and usability despite being a prototype system, prompting the need for testing a completed system in real-world scenarios.

Competing Interest Statement

The authors have declared no competing interest.

Clinical Trial

NCT04056663

Funding Statement

The JADECARE project is a research and innovation project funded by the European Union Horizon 2020 Research and Innovation Program under grant agreement number 951442. The information reflects only the authors views, and the European Commission is not responsible for any use that may be made of the information.

Author Declarations

I confirm all relevant ethical guidelines have been followed, and any necessary IRB and/or ethics committee approvals have been obtained.

Yes

The details of the IRB/oversight body that provided approval or exemption for the research described are given below:

The Ethics Committee for Medical Research of HCB approved the study (HCB/2016/0883 and HCB/2018/0805). The informed consent was understood, accepted, and signed by all subjects included.

I confirm that all necessary patient/participant consent has been obtained and the appropriate institutional forms have been archived, and that any patient/participant/sample identifiers included were not known to anyone (e.g., hospital staff, patients or participants themselves) outside the research group so cannot be used to identify individuals.

Yes

I understand that all clinical trials and any other prospective interventional studies must be registered with an ICMJE-approved registry, such as ClinicalTrials.gov. I confirm that any such study reported in the manuscript has been registered and the trial registration ID is provided (note: if posting a prospective study registered retrospectively, please provide a statement in the trial ID field explaining why the study was not registered in advance).

Yes

I have followed all appropriate research reporting guidelines, such as any relevant EQUATOR Network research reporting checklist(s) and other pertinent material, if applicable.

Yes

Data Availability

All data produced in the present study are available upon reasonable request to the authors

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