Author Affiliations: Investigator (Drs Wakefield and Farag) and Analyst (Ms Ferguson), Veterans Integrated Service Network 23, Primary Care Analytic Team (Ms Paez), Iowa City VA Healthcare System, Iowa; Associate Professor (Dr Wakefield), Sinclair School of Nursing, University of Missouri, Columbia; Investigator (Dr Lampman), Ethnographic Methods and Implementation Core (EMIC) Program Manager (Ms Paez), and Director (Dr Stewart), Veterans Integrated Service Network 23, PCAT and VA Office of Patient Care Services, Iowa City VA Healthcare System, Iowa; Assistant Professor (Dr Lampman), Department of Health Sciences Research, Mayo Clinic, Rochester, Minnesota; EMIC Program Manager (Ms Paez), The Comprehensive Access and Delivery Research and Evaluation Center, Iowa City VA Healthcare System, Iowa; and Associate Professor (Dr Farag), University of Iowa College of Nursing; and Professor (Dr Stewart), Tippie College of Business, University of Iowa, Iowa City.

The views expressed in this article are those of the authors and do not necessarily represent the views of the Department of Veterans Affairs.

The authors declare no conflicts of interest.

Correspondence: Dr Wakefield, Iowa City VA Healthcare System, 601 Highway 6 West, Mailstop 152, Iowa City, IA 52246-2208 ([email protected]).